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Royo Eye and Laser Center - North Sacramento

3.5 (52)
5404 Laurel Hills Dr, Sacramento, CA, 95841
Royo Eye and Laser Center - North Sacramento

About Royo Eye and Laser Center - North Sacramento

Here at Royo Eye and Laser Center - North Sacramento, we are committed to providing excellent customer service and support. We offer many services ranging from simple office visits and refractions, to glaucoma checks and LASIK eye surgery. Doctor Gabriel Jacob is the in-office ophthalmologist. Dr. Jacob, along with Dr. David Kira, performs cataract surgery, LASIK surgery, and provides treatment for glaucoma and macular degeneration. He works alongside ophthalmologist Dr. Brian Rothlisberger, who also treats glaucoma and macular degeneration. Many in-office minor procedures are also performed by the doctors. Royo Eye and Laser Center provides services for any ophthalmic needs, general eye care, contact lens services and we have an in-house optical department.

Royo Eye and Laser Center - North Sacramento Reviews

Royo Eye and Laser Center - North Sacramento Aggregate Rating

3.5
based on 52 reviews from around the web

Most Common Trends in Royo Eye and Laser Center - North Sacramento Reviews

Helpful professional staff
Efficient handling of diabetic retinopathy and cataracts
Positive experiences with doctors
Issues with communication
Long wait times

Patients are talking about:

  • The clinic has been praised for the doctors' skill and professionalism in handling diabetic retinopathy, cataract surgeries, and glaucoma checks, contributing to successful medical outcomes
  • However, some patients have voiced frustration with long wait times, last-minute cancellations, and far out rescheduling
  • Patients have also noted dissatisfaction with the quality of service and professionalism, especially from the front desk staff, leading to an overall decline in service satisfaction
  • Instances of poor communication have also been highlighted, with patients citing experiences of confusion over insurance coverage and miscommunication about appointments

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Yelp Reviews

5 average Yelp Rating
Anthony H.

The absolute best eye care I have ever had, I've been to many over the years. Arroyo eye & Laser center is a very clear choice for me.. Read More

1 average Yelp Rating
Yelp user Jennifer S.
Jennifer S.

Royo Eye and Laser Center North Sacramento LASIK Eye Surgery 5404 Laurel Hills Dr Sacramento, CA 95841 Dear Sir/Madam, I am writing to formally... Read More

1 average Yelp Rating
Yelp user A D.
A D.

I guess the don't teach time management and basic customer service in medical school. Waiter for over two hours to see the ophthalmologist. She didn't even... Read More

Map of Royo Eye and Laser Center - North Sacramento

Refractive Surgery Services

Photorefractive Keratectomy (PRK)
Refractive Lens Exchange (RLE)
Corneal Cross-linking
Lifestyle Lenses

Hours

Mon
8:00am - 5:00pm
Tue
8:00am - 5:00pm
Wed
8:00am - 5:00pm
Thu
8:00am - 5:00pm
Fri
8:00am - 5:00pm
Sat
Closed
Sun
Closed

Pricing

Discounts
Yes

Social Media

Nearby Providers

5773 Greenback Ln, Sacramento, CA, 95841 (1.6 mi)
916-863-3143
Custom Lasik, PRK, ICL
Patients are talking about:
Expert at cataract and LASIK surgeries
High patient satisfaction
Improved vision post-surgery
Friendly and professional staff
COVID-19 protocols followed
Concerns on appointment schedule
Perceived high costs
Customer service complaints
3838 Watt Ave, Ste A110, Sacramento, CA, 95821 (2.9 mi)
888-415-2745
Custom Lasik, Monovision, PRK, Cross-linking, Intacs
Patients are talking about:
Highly successful recoveries
Outstanding surgical skills
Excellent post-operative care
Substantial vision improvements
Positive life changes
Patients are talking about:
High success rates in LASIK surgery
Patients report immediate and transformative improvements in vision
Issues with optical services
Some concerns regarding office organization
Patient criticisms of wait times and rescheduling issues
Mixed feedback on customer service attitudes
1515 Response Rd, Sacramento, CA, 95815 (6.8 mi)
916-915-0300
Custom Lasik
Patients are talking about:
Skilled surgeons
Positive surgical outcomes
Extended wait times
Scheduling issues
Unprofessional reception staff