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Pacific Northwest Eye Associates

3.8 (375)
3602 S 19th St, Tacoma, WA, 98405
Pacific Northwest Eye Associates

About Pacific Northwest Eye Associates

Pacific Northwest Eye Associates is a trusted provider of LASIK and other vision correction surgeries in the Pierce County area and neighboring communities. With more than 20 years of experience in comprehensive vision care, the skilled physicians and caring staff at Pacific Northwest Eye Associates are dedicated to providing exceptional patient care throughout the entire LASIK surgery process.

The team at Pacific Northwest Eye Associates takes a personalized approach to each patient's unique needs and goals, offering a range of services beyond LASIK, including cataract surgery, corneal transplant surgery, and glaucoma surgery. Their state-of-the-art surgery center is equipped with the latest technology to ensure the highest level of safety and precision during surgery.

Patients have praised the professionalism, efficiency, and courtesy of the staff, as well as the exceptional level of care they received during their visit. Pacific Northwest Eye Associates offers a comprehensive range of eye care services, including eye exams, treatment for external eye diseases, and management of retinal diseases and age-related macular degeneration.

In addition to their clinical services, Pacific Northwest Eye Associates also features an optical shop stocked with a wide selection of frames and lenses to meet all of their patients' eyewear needs. With two convenient locations in Tacoma and Gig Harbor, Pacific Northwest Eye Associates is dedicated to providing exceptional patient care and helping patients achieve clearer vision.

Pacific Northwest Eye Associates Reviews

Pacific Northwest Eye Associates Aggregate Rating

3.8
based on 375 reviews from around the web

Most Common Trends in Pacific Northwest Eye Associates Reviews

Skilled surgeons
Poor administrative efficiency
Satisfactory post-operative outcomes
Long waiting periods
Inefficient customer service

Patients are talking about:

  • Several patients reported successful eye surgery outcomes, often specifically crediting Dr. Patel for his skill and professional conduct.
  • A recurring issue appears to be the practice's inefficient administrative process, including long wait times, difficulties in making appointments and poor responsiveness to phone queries.
  • Some patients perceived a number of staff members as rude and dismissive, and some doctors as lacking in bedside manners, with instances of unprofessional conduct.
  • While many were frustrated with the communication issues, some patients reported satisfactory responses from their surgeons for post-operative queries.
  • Positive comments included the cleanliness of the practice's facilities and the friendly nature of certain staff members.

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Yelp Reviews

5 average Yelp Rating
Donna D.

Dr pham and and crew are Amazing and really care about there patients and go out of there way to make sure your comfortable Read More

1 average Yelp Rating
Suzie B.

The Dr and her assistant (nurse) was amazing very friendly and very informative. However the front office staff not so much. Treated me as if I was a... Read More

1 average Yelp Rating
Jack W.

I went to this office and got an eye exam on the 13. On the 14 I called them because I noticed they gave me another lady's prescription. My eyes had been... Read More

Map of Pacific Northwest Eye Associates

Refractive Surgery Services

Custom LASIK
Photorefractive Keratectomy (PRK)
Refractive Lens Exchange (RLE)
Corneal Cross-linking

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