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Mcdonald Eye Associates

4.4 (362)
3689 N Steele Blvd, Fayetteville, AR, 72703
Mcdonald Eye Associates

About Mcdonald Eye Associates

McDonald Eye Associates has been providing top-quality eye care and LASIK surgery services for over 40 years. They have performed more than 30,000 vision correction procedures, establishing them as a leading provider in Fayetteville, AR. The team at McDonald Eye Associates consists of skilled surgeons and optometrists who are dedicated to providing the best possible care to their patients.

In addition to LASIK surgery and cataract surgery, McDonald Eye Associates offers a wide range of eye care services, including annual eye exams, medical and surgical eye care for a variety of diseases and conditions, and a full-service optical department. Their team of experienced surgeons has received accolades for their work, and they use the latest technologies and advanced procedures to ensure optimal results for their patients.

McDonald Eye Associates' surgeons are committed to providing personalized care to each patient, ensuring that they fully understand their options and receive the best possible treatment.

McDonald Eye Associates serves patients in Fayetteville and Rogers, AR, and the surrounding areas. They are committed to providing affordable LASIK surgery without compromising on quality. Their team is always available to answer any questions or concerns that their patients may have, and they strive to make the LASIK surgery experience as comfortable and stress-free as possible.

McDonald Eye Associates is a trusted provider of LASIK surgery and eye care services in Fayetteville, AR. Their team of experienced surgeons and optometrists utilize advanced technology and techniques to deliver optimal results for their patients. They offer a comprehensive range of eye care services, including annual eye exams, medical and surgical eye care for a variety of diseases and conditions, and a full-service optical department.

Mcdonald Eye Associates Reviews

Mcdonald Eye Associates Aggregate Rating

4.4
based on 362 reviews from around the web

Most Common Trends in Mcdonald Eye Associates Reviews

High surgical proficiency
Exceptional post-op care
Issues with billing
Room for improvement in customer service
Troubles within the glasses department

Patients are talking about:

  • Patients often stressed the high quality of surgical procedures, with LASIK patients expressing delight in their vision improvements shortly post-surgery.
  • Doctors, particularly Dr. Coats, Dr. Betts, Dr. McIver, and Dr. Mangarelli, are frequently mentioned positively for their professional and personable demeanor and for instilling confidence in patients throughout their surgical journey.
  • Numerous patients have expressed frustration with the billing department, citing long waiting times for refunds, surprise charges and difficulties in navigating the payment system.
  • Several reviews indicated dissatisfaction with the services in the glasses department, ranging from incorrect prescriptions to poor customer service.
  • Issues have been reported with the broader customer service experience, including overbooked appointments leading to long waits and unfriendly reception staff.

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