Libertyville Vision Center & Buffalo Grove Eye Care Center - Libertyville

Patients are talking about:

• Libertyville Vision Center's optometrists were commended for their thorough eye examinations and use of state-of-the-art equipment in the process
• Several patients reported a notable improvement in their eye health following their visit. One patient's wife, in particular, had her chronic headaches, initially thought to be due to a back/neck injury, resolved after receiving glasses from the center
• However, several patients expressed dissatisfaction with the center's insurance billing practices, noting they were confusing and lacked transparency
• High costs were another concern for some patients, particularly concerning frames and lenses, with some feeling pressured into purchasing additional add-ons
• Unprofessional staff behavior and poor customer service were commonly noted, with some reviewers feeling ignored or treated rudely
• Lastly, some patients experienced difficulty getting timely and accurate responses from the center