Center for Excellence in Eye Care - Baptist Medical Arts Building

Patients are talking about:

• Patients commended the surgical skill of Dr. Buznego and Dr. Spektor, noting significant improvements in vision post-operation and appreciating the surgeons' professional and courteous demeanor.
• Several reviews highlighted the high success rate of vision correction procedures, including LASIK and cataract surgeries, attributing it to the surgeons' expertise.
• A common area of dissatisfaction was customer service, with many patients finding the clinic's staff to be unresponsive or dismissive, significantly detracting from the overall patient experience.
• Extensive wait times were a common concern among reviewers, who felt that the clinic did not respect their time and could be more efficient in their patient flow management.
• Several reviewers mentioned difficulties with appointment scheduling, such as unresponsiveness, lack of timely confirmations, or being double-booked, which caused inconvenience and frustration.