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Vision Care of Maine - Augusta

4.2 (303)
1 Ridgewood Dr, Bangor, ME, 04401
Vision Care of Maine - Augusta

About Vision Care of Maine - Augusta

Vision Care of Maine has been providing top-quality eye care services to people in Northern Maine for over 40 years. Their team of eye care professionals is committed to offering the most advanced medical and surgical eye care available anywhere. They offer a wide range of services, starting with comprehensive eye examinations to assess vision health. Whether patients need glasses, contacts, advanced cataract surgery, LASIK or treatment for chronic eye diseases, such as Macular Degeneration, Glaucoma, and Diabetic Eye disease, their doctors and staff are prepared to help.

One of the most exciting areas of eye care is LASIK surgery, which can offer clear and precise vision and freedom from dependence on glasses. Vision Care of Maine has some of the best LASIK surgeons in Bangor and Augusta, and they use the most advanced technology and techniques. They offer other surgical treatments, such as cataract surgery, for which they have premium lenses that provide clear vision at all ranges. They also offer regular eye exams, which are essential for maintaining healthy eyes and clear vision. Yearly comprehensive eye evaluations are recommended for people of all ages to prevent eye disease and monitor visual acuity.

Vision Care of Maine's primary eye care services begin with a complete eye examination, during which their eye doctors look at every part of the visual system. This includes examination of the externals, such as eyelids, eyelashes, and tear glands, as well as the cornea, lens, and retina. Their goal is to ensure that each part of the eye is healthy and to detect any problems as soon as possible. They also carry a wide variety of frames and lenses, and their experienced opticians will work with patients to determine the right frames for their lifestyle needs.

Vision Care of Maine has several locations across Maine, including Augusta, Auburn, Bangor, Dover-Foxcroft, Houlton, Lincoln, Madawaska, and Presque Isle. They are committed to providing high-quality eye care to the state of Maine. Patients can request an appointment via their website. If you're looking for continued retina management, they have three fellowship-trained retina providers.

Vision Care of Maine is an excellent choice for anyone looking for advanced eye care services in Maine. They have a team of experienced and skilled eye care professionals, state-of-the-art technology, and a range of services to suit all needs. Whether you need a regular eye exam, LASIK surgery, or treatment for a chronic eye condition, they're here to help.

Vision Care of Maine - Augusta Reviews

Vision Care of Maine - Augusta Aggregate Rating

4.2
based on 303 reviews from around the web

Most Common Trends in Vision Care of Maine - Augusta Reviews

Excellent patient care
State-of-the-art facilities
Professional doctors
Effective surgeries
Protracted waiting times
Challenges with billing
Communication issues

Patients are talking about:

  • Vision Care of Maine offers state-of-the-art facilities, lending a modern and comfortable environment for patients. Their amenities contribute to the overall positive experience of patients during eye exams and surgeries.
  • The doctors at the practice are professional and personable, capable of explaining complex medical terms in a way that is easily understandable, thereby enhancing the patient experience and satisfaction.
  • The technical expertise of the surgeons is consistently evidenced by the positive outcomes from various surgeries, especially cataract removal and emergency procedures, which contribute considerably to patient satisfaction.
  • The frequent complaint about protracted waiting times suggests an overbooked scheduling system. This has led to discontent among some patients who have had to wait several hours beyond their scheduled appointment times.
  • Several patients have experienced challenges with the billing department, with issues ranging from unexpected extra charges to complications with insurance. This has led to unnecessary stress and dissatisfaction among some patients.
  • A common concern among patients is the difficulty of reaching the office via phone for appointments and inquiries. This issue seems to stem from an ineffective communication system, which could potentially be improved for a more efficient customer service experience.

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