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Royo Eye and Laser Center - South Sacramento

3.1 (72)
8120 Timberlake Way, Ste 211, Sacramento, CA, 95823
Royo Eye and Laser Center - South Sacramento

About Royo Eye and Laser Center - South Sacramento

Here at Royo Eye and Laser Center - South Sacramento, an NVISIONĀ® Eye Center, we strive to provide excellent customer service and support. We offer many services ranging from simple office visits and refractions, to glaucoma checks and LASIK eye surgery. Doctor Gabriel Jacob is the in-office ophthalmologist. He performs cataract surgery, LASIK surgery, and provides treatment for glaucoma and macular degeneration. He works alongside ophthalmologist, Doctor Brian Rothlisberger, who also treats glaucoma and macular degeneration. We have in-office minor procedures that are performed by the doctors. We also offer refractions and contact lens fittings with optometrists across the three offices. We provide services for any ophthalmic needs. Drs. Gabriel Jacob, Brian Rothlisberger and David Kira treat Glaucoma, Diabetic Retinopathy and much more.

Royo Eye and Laser Center - South Sacramento Reviews

Royo Eye and Laser Center - South Sacramento Aggregate Rating

3.1
based on 72 reviews from around the web

Most Common Trends in Royo Eye and Laser Center - South Sacramento Reviews

Skilled surgeons
Successful cataract and glaucoma surgeries
Long wait times
Administrative issues
Inconsistent post-operative care

Patients are talking about:

  • Patients report significant improvements in their vision following successful surgeries, such as cataract and glaucoma treatments. However, issues around extensive wait times for both scheduled appointments and within the clinic have been commonly mentioned. There have been instances of administrative mishaps, including mismanaged referral appointments and insurance claims. While some patients appreciate the friendly demeanor of the staff, others note inconsistencies in post-operative care and express frustration at not seeing the same optometrist for each visit.

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Yelp Reviews

5 average Yelp Rating
Yelp user Joe K.
Joe K.

I don't know what all of the three star reviews are about but I have been seeing Dr Chen for a couple of years and I think he is one of the best... Read More

1 average Yelp Rating
Yelp user June L.
June L.

Our appointment was 2:30, got home 5:30!! Hurry up and wait. I don't appreciate their lack of courtesy. Our time is valuable as well. Adding unnecessary... Read More

1 average Yelp Rating
Yelp user Linda D.
Linda D.

Writing an updated review since the business manager responded to my previous review. Unfortunately this place has not improved. Wait time is hit and miss... Read More

Map of Royo Eye and Laser Center - South Sacramento

Refractive Surgery Services

Photorefractive Keratectomy (PRK)
Refractive Lens Exchange (RLE)
Corneal Cross-linking
Lifestyle Lenses

Hours

Mon
8:00am - 5:00pm
Tue
8:00am - 5:00pm
Wed
8:00am - 5:00pm
Thu
8:00am - 5:00pm
Fri
8:00am - 5:00pm
Sat
Closed
Sun
Closed

Pricing

Discounts
Yes

Social Media

Nearby Providers

4860 Y St, Ste 2400, Sacramento, CA, 95817 (6.5 mi)
916-734-6602
Custom Lasik, ICL, Cross-linking
2315 Stockton Blvd, Sacramento, CA, 95817 (6.8 mi)
916-734-2011
Custom Lasik
4925 J St, Sacramento, CA, 95819 (7.4 mi)
916-452-8105
Custom Lasik, Monovision, PRK, Intacs, Lifestyle
Patients are talking about:
Skilled surgeons
Successful cataract surgery
Comprehensive eye exams
Poor customer service
Questionable billing
Long wait times
Patients are talking about:
High success rates in LASIK surgery
Patients report immediate and transformative improvements in vision
Issues with optical services
Some concerns regarding office organization
Patient criticisms of wait times and rescheduling issues
Mixed feedback on customer service attitudes