About NVISION Eye Centers - Sacramento Downtown
Our team at NVISION Eye Centers - Sacramento Downtown, formerly H. Douglas Cooper, M.D., takes pride in delivering exceptional care for our patients. As a member of the downtown Sacramento community since 1987, we understand that every patient is unique and we provide comprehensive eye care services with a personal, professional, and customized approach. When you choose us for your laser eye surgery, you choose a team of talented surgeons and highly trained staff, all dedicated to delivering the highest-quality medical and surgical care.
NVISION Eye Centers - Sacramento Downtown Reviews
NVISION Eye Centers - Sacramento Downtown Aggregate Rating
Most Common Trends in NVISION Eye Centers - Sacramento Downtown Reviews
Patients are talking about:
- Dr. Cooper receives consistent commendation for successful surgical outcomes, specifically cataract and LASIK procedures
- The office staff is often criticized for lack of professionalism, poor scheduling, and communication issues
- Patients frequently express frustration over prolonged waiting times, often surpassing 30 minutes
- There are occasional positive endorsements for specific staff members, however, the overarching sentiment points towards a need for substantial improvement in staff efficiency and professionalism
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based on 20 Reviews
Dr Cooper is an excellent doctor but I can't say the same for his office staff. They didn't send a referral to my retinal consultant and when I called they... Read More
My biggest gripe with this center is that they don't respect your time. The care I receive here is no special or different than anywhere else but they... Read More
They're late for every appointment by 30+ minutes. My 2:50 appointment turned into a 4 o'clock. When I complained they gave me attitude and said they're... Read More