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About Hines Sight
Hines Sight is a team of ophthalmologists in the greater Denver, CO area that specialize in a variety of ophthalmic specialties. Their team of doctors are affiliated with professional organizations such as the American Academy of Ophthalmology and the American Society of Cataract and Refractive Surgery. In addition to their broad range of services, Hines Sight is particularly well-known for their expertise in LASIK eye surgery. They offer a variety of LASIK procedures, including Epi-LASIK and PRK, as well as the Visian ICL (Implantable Collamer Lens) and Phakic Intraocular Lens Implant.
Hines Sight's surgeons are experts in anterior segment ophthalmic microsurgery, including refractive surgery, laser surgery, and cataract and intraocular lens surgery. They also specialize in ophthalmic plastic surgery and binocular vision and strabismus surgery for misaligned eyes. Patients can feel confident in the quality of care they will receive at Hines Sight, as their doctors are affiliated with a number of professional organizations and have a wealth of experience and expertise.
Hines Sight is located in South Denver and serves the greater Denver area. Their office is conveniently located in Denver, CO. Patients can easily schedule a consultation by contacting them online or calling their office. Hines Sight's team of doctors work together to provide patients with the best possible experience, and their website offers a wealth of information about their services and procedures. Hines Sight is an excellent choice for those seeking LASIK eye surgery or other ophthalmic services in the Denver area.
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Patients are talking about:
- Dr. Coco's successful cataract surgeries have been a major draw for patients, leading to numerous personal recommendations. His thoroughness and patient-centered approach are consistently highlighted in these successes.
- The customer service, however, has been a source of frustration for several patients. Problems range from unreturned calls to difficulties scheduling appointments, which have negatively impacted their overall experience.
- Several patients reported issues with insurance coverage and billing procedures. Some were billed unexpectedly after being assured their insurance was accepted, while others experienced complications in addressing these issues with the office staff.
- Concerns were raised over the handling of complications during routine procedures. In one highlighted incident, a scratched cornea that occurred during an eye exam led to an extended period of pain and vision loss.
- Interactions with the staff have negatively impacted patients' experiences. Complaints range from unprofessional attitudes to feeling rushed during examinations.
- A number of patients have raised issues about the turnover of staff at the clinic. This has resulted in inconsistencies in service and a perceived lack of cohesive team.
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