Charlotte Eye Ear Nose & Throat Associates PA - Southpark

About Charlotte Eye Ear Nose & Throat Associates PA - Southpark

CEENTA is a leading provider of LASIK eye surgery, with a team of experienced surgeons who are dedicated to providing patients with exceptional care. Their approach to LASIK surgery is based on the latest advances in technology and techniques, and they have a long history of successful outcomes.

The surgeons at CEENTA are highly trained and experienced, with many accolades and awards to their name. They are committed to staying up-to-date on the latest research and techniques in LASIK surgery, and they work closely with each patient to develop a personalized treatment plan that meets their unique needs.

CEENTA offers a range of LASIK services, including femto laser-assisted cataract surgery, refractive lens exchange, and corneal cross-linking. They also provide comprehensive eye exams and routine eye care, as well as treatment for a range of common eye problems, such as dry eye, glaucoma, and cataracts.

CEENTA serves patients at multiple locations throughout the region, including offices in North and South Carolina. Their team of experienced surgeons and staff are dedicated to providing patients with exceptional care, and they work closely with each patient to ensure they receive the best possible outcome from their LASIK surgery.

If you are considering LASIK surgery, CEENTA is an excellent choice. With their experienced team of surgeons, advanced technology, and commitment to patient care, they are a leader in the field of LASIK surgery and are dedicated to helping patients achieve clear, healthy vision.

Charlotte Eye Ear Nose & Throat Associates PA - Southpark Reviews

Charlotte Eye Ear Nose & Throat Associates PA - Southpark Aggregate Rating

3.6

based on 961 reviews from around the web

Most Common Trends in Charlotte Eye Ear Nose & Throat Associates PA - Southpark Reviews

Varied surgical outcomes

Skilled and professional doctors

Operational inefficiencies

Inadequate customer service

Concerning billing practices

Patients are talking about:

While some patients report satisfaction with surgical outcomes, particularly in the fields of pediatric care and cataract surgeries, a considerable number express complications from procedures, including PRK eye surgeries, which necessitated additional interventions from other care providers
Several doctors, notably Dr. Rheinbolt and Dr. Levine, receive high praise for their skill, professionalism, and caring demeanor while others are critiqued for being disinterested or not understanding patient's issues
Operational inefficiencies are a common theme, with patients frequently complaining about long wait times, both in the clinic and on the phone, causing considerable inconvenience
The organization's customer service comes under fire, with patients reporting difficulties in scheduling or canceling appointments, non-responsive phone lines, and staff members being curt or unhelpful
Billing practices at the organization present another area of concern, with some patients expressing discomfort about duplicate charges, inability to talk to the billing department, and issues with their online billing portal