Eyecare Associates - Corvallis

Patients are talking about:

• Patients generally spoke highly of the professional and competent optometrists at the clinic, who conducted thorough and detail-oriented eye exams.
• Several patients raised concerns about the clinic's customer service, citing issues with appointment scheduling, communication with staff, and response to complaints.
• Some patients experienced issues with billing and the handling of insurance claims, including being misquoted costs, billed additional amounts after payment, and given incorrect information about insurance coverage.
• Concerns were raised about the quality of glasses and contacts provided, with some patients having difficulties with returns and adjustments, and experiencing longer than usual wait times for orders.
• Despite these issues, many patients appreciated the wide range of eyewear options available at the clinic, and were pleased with the assistance provided in selecting frames.